New Washers
According to GE, a squeaking noise is normal on new washers. They suggest that you let the machine complete five cycles, one after another. This should break in the new machine, and the noise should cease after taking the machine through five cycle “laps.”
Older Models
Taking the machine through laps is not recommended for older models, more than seven years old. In this case, a squeaky noise during the agitation cycle indicates a larger issue. Instead, GE recommends that you schedule an appointment. The machine will have to be properly diagnosed and repaired.
Saw-Like Squeak
If the squeak has a saw-like sound, as if it’s alternating between a high pitch and a low pitch, there could be a problem with the brake pads for the washing machine. According to GE, this can happen with models made from 1995 and in some “younger” models during the agitation cycle. The brake pads need to wear in (not down), and after a few more uses, the noise should cease.
Squeak While Filling and While Agitating
Water pressure problems can make a machine squeak while it’s filling and while it’s agitating. The washing machine may be getting too much water pressure, and as a result, it’s making the squeal-like sounds as early on in the cycle as during the filling stage. You can try adjusting the hot and cold water valves attached to the machine to troubleshoot the noise. The valves are behind the machine and attached to the hoses. Try a small turn to lower the pressure, by about one-fifth of a turn, for both the hot and cold water knobs, then turn on the washer and let it go through a cycle to see if the noise goes away. If not, contact a plumber to have the water pressure for your home assessed.
Water Screens
Another do-it-yourself thing you can try is to clean the screens in the water valves. To do this, turn off the washer and unplug it from your wall outlet. Then turn off all water supplies (hot and cold) on your inlet faucets. Now pull the washer away from the wall so you can access the hoses, and use slip-joint pliers to turn the hoses counterclockwise so you can remove them. Have a bucket ready to catch any drip water once you detach the hoses. When you have the hoses disconnected, look inside and you will see screens right near the top. Use a screwdriver to remove the screens and clean them with a toothbrush to remove any deposit build up, and reattach the hoses and turn the water back on. Then try a wash cycle to see if the noise stops. If this does not solve the problem, your washer needs to be repaired.