How to Troubleshoot a KitchenAid Professional Mixer

KitchenAid has two models of professional stand mixer. The 600 Series mixer has a 575-watt motor and a 6-quart stainless steel bowl that’s capable of handling up to 14 cups of flour in each batch. The 5 Plus Series mixer features a 450-watt motor, ten speeds and a 5-quart stainless steel bowl. If minor performance issues with the mixer interrupt your baking preparation, you can often get the mixer up and running again yourself without having to take it in to the dealer.

Step 1

Plug the mixer into the wall outlet all the way, and change a fuse or reset a circuit breaker if the mixer won’t turn on at all.

Step 2

Leave the mixer to sit and cool down for about 30 minutes if it won’t run after a period of heavy use. Turn it back on again and use as normal after it has cooled.

Step 3

Unplug the mixer anytime you want to move it to a different location on the counter or change attachments, so it won’t accidentally turn on and cause an injury.

Step 4

Stop the mixer if you are using the flat beater and notice that it is hitting the bottom or sides of the bowl. Unplug the mixer and move the bowl-lift handle so it’s in the down position. Turn the screw on the mixer near the beater slightly counterclockwise to raise the bowl or clockwise to lower it.


  • Refrain from touching the top of the mixer if you’ve been using it a lot, as it can get uncomfortably hot.
Continue Reading