When Should Natural Gas Providers Replace Gas Meters?

When It's Legally Required

Many natural gas providers, which charge customers based on a meter that measures their gas use, are legally required to replace their meters regularly to ensure that they remain reliable. In Massachusetts, for example, companies must change their meters every seven years.

After an Inspection

While the life expectancy of natural gas meters varies, providers will swap out meters when they stop working. Customers are generally allowed to request an inspection of their gas meter if they believe it is inaccurate. Similarly, if a company believes that a gas meter is reading incorrectly, it will initiate an inspection and, if necessary, replace the meter.

Bottom Line

Companies should replace gas meters as often as is required by law and after an inspection determines that the meter has been reading incorrectly. According to Columbia Gas of Ohio, customers may request a test to verify their meter's operation; if the accuracy is "outside accepted tolerances," the company will install a new, working meter at no charge.

About the Author

Michael Wolfe has been writing and editing since 2005, with a background including both business and creative writing. He has worked as a reporter for a community newspaper in New York City and a federal policy newsletter in Washington, D.C. Wolfe holds a B.A. in art history and is a resident of Brooklyn, N.Y.