Problems With Morton Water Softener

Tyler Lacoma

Morton produces a variety of water softeners for household uses. These water softeners create brine from a solution of water and salt. They then use electrolysis to migrate the sodium ions in the brine over to hard water, where the ions take the place of more annoying minerals like calcium that cause scale.

Morton water softeners can create rust problems and may suffer from common issues like salt bridges.

Morton also offers a variety of salt and potassium alternatives to fill its tanks with. If you use a Morton water softener, be aware of the problems that may occur in your water system.


Rust is often present in your water system although you may not notice it. Most rust tends to stay in crevices in the water pipes, kept there by the pressure and chemical balance of the water. However, the Morton water softener sends softened water through the pipes instead of the typical hard water, and Morton warns this can cause rust particles to dissolve and flood the water system, which may turn your water a reddish color or affect taste, at least for a little while.

Using Softened Water

Softened water has limited uses. Morton warns that those who have conditions requiring a low sodium diet may need to choose an alternative since the sodium produced in the system can provide a salt-like supplement to the diet. Potassium granules can solve this problem, but the water may still not be suitable for applications like watering, especially in salt-rich soils.

Salt Bridges

Salt bridges are one of the most common water softener problems, and, if you own a Morton water softener, take care to inspect your tank periodically to ensure a bridge has not formed. A salt bridge is a layer of dried salt that forms over the surface of the water, making it difficult for the brine to form, which it turn causes the softener to become ineffective.

Valve and Nozzle Problems

Valves and nozzles control the supply of water to the tank and how the brine is injected into the additional components of the system. Morton warns that these valves can leak or become stuck and that the nozzle can become clogged, which puts the water softener out of commission, at least until the problem is solved.


Leaks occur when the tank of the water softener cracks or when the pipes and tubes crack, which often causes the brine resin itself to leak into the household water. Common faucet leaks can also cause problems, creating a constant drain on the system that depletes brine too easily.