How to Troubleshoot a Saratoga Spa

Patrick Nelson

New York-based Saratoga Spa Company takes its name from the springs at Saratoga. The company was founded in 1955. Saratoga spas can be used for therapy and relaxation. Therapeutic uses include back, neck, hands and feet therapy; improving circulation; relief for arthritis; and hydrotherapy. Relaxation can include a spa as a family gathering place and the creation of a backyard oasis. Filtration keeps the water clean. Saratoga spas include ozone injection for water quality. Automatic purging can be used to circulate the water.

Filtration keeps the water clean.
  1. Check the power source if the spa doesn't operate. Make sure the circuit breaker hasn't tripped. Often there will be a circuit breaker just for the spa. It will be in a weatherized container nearby. Don't operate it if you are wet.

  2. Prime the pumps if no water or poor water flow comes through the jets. Loosen the unions on the pumps until you can hear air escaping, then tighten the unions. Fill the spa up to 2 inches above the level of the filters if the water flow is poor---you could have an inadequate water level. Clean the filters.

  3. Press the jets button to start another 15 minute-cycle if the pumps turn off unexpectedly. The spas are on a 15-minute cycle. If the pumps don't come back on, they may have overheated and the built-in protective overheat shut-off has occurred. Allow the pump to cool down for 10 or 15 minutes and try again.

  4. Increase the temperature setting if the spa isn't heating. Try pressing the Warm or Cool button and then choose "Std" from the Mode button. The spa could be in sleep mode. "Std" stands for Standard mode.