Turn off the disposal by flipping the wall switch for the appliance near the sink to the "Off" position.
Insert the metal tongs into the drain and disposal to grab and remove any object lodged in the blades. Use a flashlight to help locate the jam. Wait five minutes for the motor to cool.
Open the cabinet doors below the sink to locate the underside of the disposal, which is a cylinder descending below the sink.
Push the red reset button on the bottom of the disposal and release.
Run cold water into the drain for the disposal and flip the wall switch on to test operation. If the disposal still does not work, check the circuit breaker box and reset the breaker switch, if necessary.