Why Won't the Water Shut off at the Cycle on My Kenmore Washing Machine?

Water should only fill a washtub during the filling and rinsing cycles on a properly functioning Kenmore washing machine.

Water Level Switch

If water doesn’t shut off after these cycles end, a component is likely failing. Stop operating your washing machine until you can have the washer serviced. Turn off your washer’s main water valves so that water stops filling the tub.

Kenmore washing machines have water level or pressure switches that are usually located on the side of the outer washtub. The water level switch has a long, often plastic, hollow tube that fills with water at the same time as the tub. The water pushes air pressure in the tube toward a switch that, once initiated, alerts the washer’s controls to stop filling. However, if the tube becomes damaged or blocked, it can't direct the controls that the tube is full, and thus the water doesn’t shut off even after the filling cycle should end. Contact Kenmore to schedule an appointment for a technician to evaluate the water level switch’s condition, and replace the switch if it’s broken.

Water Valve

If your Kenmore washing machine water doesn’t shut off after a filling or rinsing cycle, a bad valve seal or stuck valve might be the reason. After you start a wash cycle, water is transported from the faucet through a hose that connects to your washing machine. A water valve inside the washer opens to let the water enter the washtub and closes once water reaches a certain water level. Yet if the valve or its otherwise watertight seal malfunctions, water will continue to enter the tub and overflow it. Turn the faucet lever clockwise to shut off water from the washer’s main source. Contact Kenmore to have the seal replaced and the water valve repaired.

Controls

While unusual, faulty controls on a Kenmore washer can sometimes prevent a washing machine from advancing past a certain cycle. If the controls go haywire during the filling or rinsing cycle, the washer won’t automatically close its water valve to shut off the water and stop it from filling the tub. The problem is often due to insufficient electrical voltage to operate the controls properly. To turn off the water, you must close the water valves to the washing machine by turning them in a clockwise motion until each valve is tight. Contact a Kenmore service technician to investigate the problem with the controls.

Faucets

Although not unique to Kenmore washing machines, water leaking from the back of a washing machine after a wash cycle ends is usually caused by a bad faucet or connection. Inspect each faucet to identify a potential leak. A loose hose clamp can sometimes cause the hose to sever from the faucet and drip water. If you don’t feel dampness where the faucet connects to a hose, check each hose for bulges or holes. Contact a plumber to replace a defective faucet or change out worn hoses for new ones.

About the Author

Christie Gross has been writing since 1998. Her work writing public policy platforms for elected officials nationwide has been featured in national and local newspapers under various client pen names. Gross has a Bachelor of Arts in English and political science, as well as a Master of Public Administration from the University of Delaware.