How to Install Phone Service in a New Construction

Telephone land line cables and high speed Internet cables are integral infrastructure components for telecommunications. These cables are laid during the construction development stages for both commercial and residential projects.

Typically, a construction project manager or building contractor will arrange to have trunk cabling installed for phone and Internet services. It is then up to individual owners or lessees of the newly constructed properties to select which telecommunications provider they wish to establish their phone services. Many choices are available, including land line and Voice Over Internet Protocol, or VoIP, phone service. You’ll just need to get appropriate equipment to be ready for your first phone call.


  1. Research what types of phone services are available within your service area. Use information provided by the city utility commission, Chamber of Commerce or ask neighbors what they are using. Note that some cities, such as Becker, Minnesota, offer telephone and Internet services through just one provider.

  2. Use Internet search functions for telephone service providers and don’t overlook cable companies that may offer land line phone service and non-traditional choices such as VoIP phone service. Consider looking online for choices like MagicJack that only require an Internet connection to your computer, plus the additional purchase of a device.

  3. Compare all plans and prices to get what really suits you.

Contacting Companies

  1. Call or contact your choice of service provider to establish phone service. Whether you want land line or VoIP phone services, you’ll need to first verify that you have the supporting telephone service infrastructure.

  2. Find out from your general contractor, construction project manager or the city permit office if your site has appropriate underground cables or pole-strung telephone and Internet cables installed at your location.

  3. Allow the phone service company to inspect the existing cabling infrastructure, if appropriate. Additionally, your new construction should already have wall mounts and jack sockets in place. If not, set up an appointment with your designated phone service company so it can install everything according to its requirements.


  1. Obtain the necessary equipment to provide telephone service.

  2. Acquire the number of telephones needed to support the phone services you want. This may mean a phone at each desk for commercial installations, or one per room for residential structures.

  3. Get an appropriate number of modems, RJ11 or similar adapters and associated indoor telephone wiring.

  4. Set up computers that meet the minimum requirements spelled out by the service provider if you want to use VoIP phone services. You may need to additionally install and configure VoIP software on the computer before phone service is viable.