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Insert the matching key into the mortice key hole. Insert the key all the way so that it cannot be pushed in the key hole any farther.
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Turn the key counter-clockwise by one half to one full turn, depending on the model, to force the bolt to slide to the left from its locked position.
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Listen closely to make sure the bolt retracts into the body of the lock from its fitting in the door frame. You'll hear a "click" when this occurs. If the bolt does not unlock, jiggle the key in the keyhole and try the previous step again.
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Turn the door knob counter-clockwise, if applicable for that particular mortice lock fitting, or push down on the door handle for other models.
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