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My Kitchenaid Superba Oven Probe Won't Turn Off

Justine Harrington

The temperature probe on your KitchenAid Superba oven is a useful tool for measuring the internal temperature of your food. It's crucial to know how to troubleshoot your probe if it won't turn off.

My Kitchenaid Superba Oven Probe Won't Turn Off

The KitchenAid Superba oven has several cooking features, including a hidden heating element, convection fan, traditional cooking and broiling options and a temperature probe. The probe can be plugged into the oven wall and inserted into poultry or meat to accurately monitor the cooking temperature of the food.

If the probe won’t turn off, there are a few possible reasons why.

Probe Function

First, how does an oven probe (or temperature probe) work? A temperature probe is designed to help track when items are done cooking. This device consists of a thin needle that is connected by a wire to a digital display. The probe is inserted into the meat while the meat cooks, and then an alarm sounds when the preset temperature is reached. This is the most accurate way to measure the internal temperature of your food.


To avoid harmful bacteria in undercooked meat, always cut open and check meat for doneness before consuming.

How to Operate the Probe

To use the probe properly, insert the probe needle into the thickest area of the meat or poultry, keeping the probe away from fatty areas or bone. Set the food inside the KitchenAid oven and plug the other end of the probe into the jack on the oven wall until firmly connected. Making sure the probe is firmly inserted both into the food and the oven will help ensure proper operation. Close the oven door and enter the desired internal temperature for the probe to monitor, and then press the desired cooking operation. Push “Start” to begin cooking.

Probe Troubleshooting

If the temperature probe will not shut off even after the desired internal temperature is reached, press “Cancel/Off” on your oven's keypad. Open the oven door and use an oven mitt to disconnect the probe from the oven.

If the desired internal temperature has not been reached, reset the temperature on the oven control panel, followed by the cooking operation and “Start". If the probe continues to malfunction, turn the oven off and call KitchenAid for help.


When using the oven temperature probe, insert the probe at least 1/2-inch into the poultry, meat or liquid casserole item. In addition, keep the probe away from the heat source in the KitchenAid oven, as this can interfere with proper temperature maintenance.


Always use an oven mitt to remove your oven probe; failure to do so will result in burns.

An oven probe is one of the most helpful, accurate ways to test the internal temperature of your meat. Knowing how to troubleshoot your KitchenAid Superba's temperature probe is useful, in case the probe will not turn off.