Frigidare Repair Guide for a Washing Machine: E23
An E23 error code on your Frigidaire washer indicates a failure of the drain pump relay. Depending upon the model, your washer may be under warranty for up to 25 years, so check your warranty's status before attempting any repairs yourself.
Try to Clear the Code
A power outage can cause error codes to display on the screen, even if there's no problem. Hold down the "Cancel" button for three seconds, or unplug the machine briefly to see if the code goes away. If it returns, the problem is real.
Check the Pump
Unplug the machine and remove the service panel. Locate the pump on the floor of the machine, to the left of the tub, towards the front. Inspect the wiring for burns, breaks or loose connections, and replace as necessary. Use only appliance-grade wire.
Replace the Control Panel
If the wiring is fine, the problem is a severed relay on the control panel. Unfortunately, this cannot be repaired and must be replaced. Remove the control panel from the upper portion of the back of the machine, and replace with an identical part from Frigidaire. Generic parts can cause additional damage.
Angela Brady has been writing since 1997. Currently transitioning to a research career in oncolytic virology, she has won awards for her work related to genomics, proteomics, and biotechnology. She is also an authority on sustainable design, having studied, practiced and written extensively on the subject.