Washer Fills but Won't Agitate
Check that the lid switch magnet is properly in place on your GE washer. If the magnet is missing or is not working properly, the washer won't spin or agitate when the lid is closed. Order a new magnet from General Electric, and replace it, following the instructions that accompany the magnet. Also make sure the lid is closed. The washer won't operate with the lid open.
Make sure you have selected the correct cycle selection. Some models include "Soak" cycles in which the clothes will soak for 15 to 30 minutes before the washer begins to agitate.
Check your GE washer speed switch to make sure it is set to the correct speed. If it is stuck in between speeds, the washer will not agitate.
Examine your standpipe to ensure that it is 30 inches high. If not, the washer will fill but will not run, and water will siphon out of the tub. Installing the correct height standpipe may require a plumber.
Adjust the water level higher or lower to make sure your water level control switch isn't stuck. You don't need to drain the washer.
Washer Won't Fill or Fills Slowly
Check that the water to the washer is turned on if the washer is not filling at all.
Check your water pressure if your GE washer is filling too slowly. You may need to make a call to the water company.
Examine the screens in the washer water valve to make sure they aren't stopped up. Unplug the washer from the electrical outlet. Turn the water off at the inlet faucets. Pull the washer out from the wall. Use slip-joint pliers to turn the metal hose connection clockwise. Remove the hoses, and let the hoses hang in a bucket to catch water flow. Pry the screens out with a pocket screwdriver. Clean the screens by running them under running water if they're in good shape. If not, replace them.
Washer Leaks or Overflows
Reduce the amount of laundry detergent you use if your GE washer overflows or you notice increased suds. According to General Electric, some materials, such as sweaters, blankets and towels, retain soap over several washings, which can cause an excess of suds. GE recommends washing these items without laundry soap on occasion to reduce the amount of soap buildup.
Make sure your GE washer is not unbalanced or overloaded. To test, run a cycle through without laundry detergent. If it still leaks, you may need to call for service.
Wipe off the thin rubber door seal on your GE front load model to avoid leaks. Most leaks on front load models are caused by soil and soap that is left on the door seal after you have run a load of laundry.
Make sure your drain hose is fully inserted and secured into the GE washer drain hose port before assembling the plastic drain hose clamp (on models manufactured after 1995).