Dyson Vacuum Repair
Dyson vacuums are famous for their claim that they never lose suction. Despite this, you will have to service your vacuum eventually when your Dyson either stops working or is not working properly. When this happens, it is generally because either the brush bar, hose or wand is clogged or jammed. Always turn off and unplug the Dyson before cleaning it to avoid electric shock.
Checking the Brush Bar
- Turn the vacuum off.
- Unplug the vacuum.
- Turn the vacuum up side down to access the bottom of the vacuum.
- Use a coin to turn the brightly-colored soleplate fastener counter-clockwise to the unlocked position. The soleplate fastener holds the brush bar in place and is located on the right side of the underside of the vacuum.
- Pull the grey latch toward you carefully to release the brush bar.
- Look in the brush bar housing to see if there are any blockages caused by dirt, dust or other debris. Remove the blockages.
- Pull hair, dust or debris off of the brush bar. Use a pair of scissors to carefully cut the hair away as it may be too tangled to simply pull off.
- Put the brush bar back into place.
- Close the gray latch and use a coin to turn the soleplate fastener to the locked position.
Checking the Wand and Hose
- Remove the wand from the machine by pressing the wand release button while pulling up on it. The wand is housed in the Dyson's main handle.
- Remove the hose from the machine by placing your fingertip behind the brightly-colored tab at its base and simultaneously pulling out the hose. The hose is generally located on the bottom of the machine.
- Check the hose and wand for any blockages. Use a flashlight to help you look down into it.
- Remove the blockages with a long-handled brush.
- Replace the hose and the wand.
Things You Will Need
- Long-handled brush
- Contact Dyson at 866-693-9766 if your vacuum still does not work. The company's representatives can assist you in further troubleshooting of your Dyson, and if the vacuum still does not work, they will provide you with information regarding authorized service centers or shipment of your unit back to the facility for repairs.