How to Troubleshoot a Cuisinart Prep 11 Food Processor

Pamela Gardapee

The Cuisinart Prep 11 food processor is an 11-cup processor that slices, shreds, kneads dough and chops foods. The processor comes with a slicing disc, shredding disc, chopping and mixing blade, dough blade and pusher assembly. During food processing, you may encounter a problem with the disc or blades and need to troubleshoot the machine before you can continue operations.

  1. Press the dough button in conjunction with the "On" button for the machine to start the process. Just pressing the dough function button without the On button will not start the processor. When operating the machine for kneading dough, the dough must be soft and not stiff. When you are using the dough function, liquids should be added when the machine is running, and only when you see the dough pass under the feeding tube as it moves around the inside of the work bowl with the dough blade; liquids should not poured directly into the bowl when the dough is not present.

  2. Operate the Cuisinart Prep 11 food processor safely. If the motor stops running during any process, it is possible that you were overtaxing the machine and it overheated. The internal circuit breaker shuts down the processor to protect the motor. It can take 10 minutes to one hour before the processor will start up again. If this happens, you could be trying to process too much food at one time. Divide the food product in half and resume operations when the machine has cooled.

  3. Make sure that the work bowl and cover are locked in place if the machine does not start. The work bowl and cover snap into place. If you don't have the bowl and cover locked into place, the safety mechanism in the processor prevents it from starting.

  4. Control the processing of foods by operating the pulse function correctly. If foods are over-processed, you are holding the pulse button down too long. For coarsely chopped foods, hold the pulse button for one second and release for one second and continue doing this until food is chopped. For finely chopped foods, hold down the pulse button until the food reaches the desired consistency.