How to Troubleshoot & Repair Sterilizers

Make sure that the sterilizer is operating for efficiency and longevity. Allow it to cool down for 10 to 15 minutes between cycles so that it does not overheat.

Check that items are placed face down so that the steam can access all areas of the items being steamed. Use the lid during each sterilizing cycle to seal the steam in. Taking these actions should resolve sterilization issues.

Check how the sterilizer is connected to the electrical power source. Extension cords vary by electrical ratings and, if you use one, its rating should be equal to or greater than the sterilizer's rating to power the appliance.

Fill the sterilizer to moderate or full capacity. Small loads will take the steamer longer to complete.

Check the water level if the sterilizer makes beeping noises. If there is not enough or too much water, replace it with 90 ml of water for the first cycle or mode; use 200 ml of water for the second cycle or mode.