GE HydroWave Clothes Washer Troubleshooting

General Electric (GE), headquartered in Fairfield, Connecticut, is an American corporation specializing in energy, financial and technology solutions. It produces consumer appliances like GE and GE Profile washing machines. These washing machines feature the HydroWave drive system, which slowly moves water around your clothing and gently cleans your clothing. GE recommends that you troubleshoot any minor issues with your washing machine before you contact the company for service.

Water Problems

A drain stand pipe that is not high enough causes your water to both drain and fill at exactly the same time. Raise the drain pipe stand at least 30 inches above the floor. Commonly the water level will not fully cover your clothing. If your water temperature isn't right, turn both the hot and cold water faucets to the "On" position, and clean your water valve screens if clogged. You can run your washing machine with colder water to improve the overall efficiency of the machine. Either reduce the amount of or change the detergent that you use if you have too many suds or see water around the machine. If you see water leak, look for clogs in your plumbing and clean them out. Properly install and tighten your drain hoses and fill hoses.


Close the lid of your washing machine if the GE washing machine is not filling. Your washing machine normally will stop during different cycles. If your washing machine won't start, verify that it's plugged in and that the plug fits into the outlet. Turn on your water supply, and press "Start." See if the controls are set correctly. Check your circuit breaker, and reset it. Change out blown fuses. If you are missing a lid magnet, you must service your washing machine.


Reset your washing cycle if all the water is drained before the cycle is actually finished. Examine your drain hose for kinks if your water won't drain, and see if the drain outlet is no more than 6 feet from the floor. Change your cycle settings if your clothing is too wet, and never overload your washing machine. Properly sort clothing to keep dyes from leaching on other clothing, and use fabric softener to prevent stains. Always use the proper amount of detergent if your clothing color looks gray or yellow. Use a thermometer to verify that the water temperature is between 120 and 140 degrees Fahrenheit.

Other Concerns

The basket on these machines commonly moves freely. Always read your fabric label before washing your clothing to prevent damage to the clothing. Your washing machine may make noise during wash cycles. If the machine is vibrating, level it. Place a bubble level on the top of it, and place shims under it until the washing machine is level. Always remove all packaging material, including the shipping rod, before using the machine.

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