How to Troubleshoot Escali Digital Scales
For the most accurate food weights, your Escali digital scale must remain stable and operate in proper conditions. Escali's digital scales measure ingredient density, or weight, for dry ingredients with some models weighing both dry and liquid ingredients. If the machine becomes unstable because it's not used correctly, it may show incorrect weights or may not register a weight on the display. Troubleshoot the scale's error codes and the reason that it's not working properly to avoid damaging the machine.
Place your scale on a level, even surface free of vibration if the display shows the error "Unst." This indicates the scale is unstable.
Remove the source of weight from the scale if the display shows the error "EEE." This indicates that the scale has too much weight on it. Try weighing the item again if you believe it does not exceed the scale's weight limit.
Remove the source of weight from the scale if the display shows the error "Out2," and turn off the machine. This indicates that weight overload has possibly damaged the load cell. Turn on the machine after a few minutes, and try weighing the item again if you believe it does not exceed the scale's weight limit. If you receive the error again, contact Escali for further assistance before using the scale so that you can avoid damaging it.
Replace the scale's batteries when the low battery indicator symbol appears.
Move the scale away from electromagnetic devices such as radios, and make sure the scale feels room temperature if it displays incorrect information or does not appear to work correctly.
- Contact Escali directly at 800-467-6408 if you are unable to troubleshoot and resolve any problem with your Escali digital scale.