How To Repair Kenmore Whispertone Vacuum Cleaner

Kenmore Whispertone vacuum cleaners are convenient carpet and hard floor surface cleaning appliances for use in the home.
Whispertone vacuums work well under most conditions, but after several months of use may start to lose their effectiveness. This often occurs when the belt or brush roller wears down. You can repair your vacuum cleaner and return it to normal working order, often without the need of a service technician. .

Step 1

Locate the light cover on the top of the power nozzle and push in on the left and right end while pulling up to remove the cover from the nozzle.

Step 2

Press in on the light bulb and twist it counterclockwise to remove it from the power nozzle. This will prevent damage to the light bulb while removing the power nozzle cover.

Step 3

Remove all of the screws on the top of the power nozzle with the Phillips screwdriver.

Step 4

Flip the power nozzle over and release the cover tabs by inserting the flat head screwdriver into the tabs on the left and right side of the power nozzle and twisting the screwdriver until you hear a click.

Step 5

Turn the power nozzle over again, press the handle release and lower the handle to the floor.

Step 6

Grip the back of the power nozzle and lift up to remove the cover from the power nozzle. You now have access to the power brush and belt.

Step 7

Slide the screwdriver into the brush support on both sides of the power brush. Lift up on the screwdriver to release the power brush from the nozzle.

Step 8

Lift the power brush from the nozzle and slide the belt off of the brush and the motor pulley. Dispose of the power brush and the belt in a waste receptacle.

Step 9

Wrap the replacement belt around the motor pulley and slip the other end around the sprocket on the replacement power brush. The belt should sit in the center of the motor pulley and the power brush sprocket.

Step 10

Press the power brush supports into the power nozzle. You will encounter some resistance, which is due to the elasticity of the replacement belt.

Step 11

Place the front part of the power nozzle cover on the front of the power nozzle and push the back end of the cover onto the power nozzle. You will hear a click when the cover is in place.

Step 12

Insert and tighten the screws with the Phillips screwdriver and reinsert the light bulb and the light cover. You are now ready to use the vacuum cleaner again.

Things You Will Need

  • Phillips screwdriver
  • Flat head screwdriver
  • Replacement belt model #20-5285
  • Replacement power brush, available from Sears


  • If your vacuum cleaner is still not functioning, contact Sears Parts and Repair Center at (800) 488-1222 or visit the Sears Customer Service website.

About the Author

William Pullman is a freelance writer from New Jersey. He has written for a variety of online and offline media publications, including "The Daily Journal," "Ocular Surgery News," "Endocrine Today," radio, blogs and other various Internet platforms. Pullman holds a Master of Arts degree in Writing from Rowan University.