Steps to Take When a Kensington Lock Won't Open
Kensington manufactures computer accessories including computer locks. These locks are inserted into a small opening on a laptop and are designed to deter thieves from stealing the computer. A Kensington lock works using a key with a specific key code. Each key has its own unique code. If your lock won't open, you might need to buy a replacement key if the key is faulty or missing. But to receive a replacement key, you must have the key code for the lock.
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Visit the Kensington Replacement Key website to order an additional key.
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Fill in your name, address, product, key code and key color on the form and click "Submit." You must have the key code to request a replacement key. The key code is a five- or six-digit number stamped on the key underneath its plastic cover. There is no key code on the lock, packaging or cable for security purposes.
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Wait for a verification email from Kensington. After submitting your information, Kensingtion verifies it and the key code before sending a replacement. The replacement key can take 14 to 16 business days to receive.
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Also request a locksmith's help. If you don't have the key code and your keys are lost, a professional will be needed. These professionals should have the tools to open the lock.
Writer Bio
Diana Braun began her writing career as a consultant and technical writer for a software company focusing on how-to, training, white paper, and internal process documentation. After two years, Braun left to pursue her entrepreneurial dreams. Since then, she has launched several startups including a t-shirt business, an online marketing and advertising t-shirt distribution business, and an entertainment site. She currently resides in South Florida.
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