Water Supply Issue
Your GE refrigerator's ice maker requires an adequate water supply to produce ice.Your GE ice maker may not produce ice if there is an issue with the water supply. Make sure that the water line has been installed according to the instructions in your refrigerator owner's manual. If it has been installed properly, check to see that the water supply valve is turned to the "On" position so water can reach the ice maker.
Feature Turned Off
Your ice maker will not operate if the feature is turned off. On standard models, there is usually an "On/Off" switch within the ice maker compartment itself, so check to make sure that it is in the "On" position. If your refrigerator model features a digital control panel, hit the "Ice Off/Lock" button on the panel to turn the ice dispenser back on. An icon appears in the display panel to let you know when the dispenser is on. On LCD models, you must access the ice maker's controls through the setting and system menus in order to turn it on.
Temperature Too High
If the temperature in your freezer is too high, water cannot freeze inside the ice maker to produce ice. Your freezer may be too warm if your refrigerator is newly installed. Allow the refrigerator to sit for approximately 24 hours, so the freezer unit cools down completely and the ice maker should be able to dispense ice.
Ice Stuck in Maker
On some occasions, pieces of ice may become jammed in the ice maker, preventing it from making additional ice. Turn off the ice maker and remove any cubes that are stuck. If they are frozen to the sides of the ice maker, you can use a butter knife to gently pry them loose. Once the ice blockage is removed, turn the ice maker back on so it can produce fresh ice.
Ice Piled Up
When ice piles up in the ice maker's storage container, the unit automatically turns off. Adjust the ice in the tray so that it is level, and see if the ice maker produces ice. In addition, if you do not plan to use ice for a prolonged period, turn off the ice maker so ice doesn't pile up in the container and freeze together in a block.
