Why Is the GE Ice Maker Not Working?

Having an ice maker built into your refrigerator provides a steady and convenient supply of ice whenever you need it.

Water Supply Issue

Your GE refrigerator's ice maker requires an adequate water supply to produce ice.Your GE refrigerator's ice maker requires an adequate water supply to produce ice.
However, on some occasions, your ice maker may fail to dispense ice, so you have no way to cool off your drinks. If you own a GE refrigerator with an ice maker, there are several reasons why it might fail to produce ice. You can repair many of these problems without calling a service technician.

Your GE ice maker may not produce ice if there is an issue with the water supply. Make sure that the water line has been installed according to the instructions in your refrigerator owner's manual. If it has been installed properly, check to see that the water supply valve is turned to the "On" position so water can reach the ice maker.

Feature Turned Off

Your ice maker will not operate if the feature is turned off. On standard models, there is usually an "On/Off" switch within the ice maker compartment itself, so check to make sure that it is in the "On" position. If your refrigerator model features a digital control panel, hit the "Ice Off/Lock" button on the panel to turn the ice dispenser back on. An icon appears in the display panel to let you know when the dispenser is on. On LCD models, you must access the ice maker's controls through the setting and system menus in order to turn it on.

Temperature Too High

If the temperature in your freezer is too high, water cannot freeze inside the ice maker to produce ice. Your freezer may be too warm if your refrigerator is newly installed. Allow the refrigerator to sit for approximately 24 hours, so the freezer unit cools down completely and the ice maker should be able to dispense ice.

Ice Stuck in Maker

On some occasions, pieces of ice may become jammed in the ice maker, preventing it from making additional ice. Turn off the ice maker and remove any cubes that are stuck. If they are frozen to the sides of the ice maker, you can use a butter knife to gently pry them loose. Once the ice blockage is removed, turn the ice maker back on so it can produce fresh ice.

Ice Piled Up

When ice piles up in the ice maker's storage container, the unit automatically turns off. Adjust the ice in the tray so that it is level, and see if the ice maker produces ice. In addition, if you do not plan to use ice for a prolonged period, turn off the ice maker so ice doesn't pile up in the container and freeze together in a block.

About the Author

Based in New York City, Jennifer Blair has been covering all things home and garden since 2001. Her writing has appeared on BobVila.com, World Lifestyle, and House Logic. Blair holds a Bachelor of Arts in Writing Seminars from the Johns Hopkins University in Baltimore, Maryland.