How to Troubleshoot a Maytag Side by Side Refrigerator

Chad Buleen

Maytag side-by side refrigerators feature the refrigerator on the right side and a freezer on the left. Several of these refrigerators include a water and ice dispenser on the freezer door.

Many of the problems that occur with Maytag side-by-side refrigerators have to do with the temperature of the refrigerator and its features. You can try a few steps to troubleshoot a Maytag refrigerator to get a better understanding of why it is having problems.

  1. Allow up to 24 hours for the refrigerator to reach a normal temperature if you have just installed it. The refrigerator needs this long to cool completely. Likewise, wait several hours for food to reach a chilled temperature if you have just added a large load. Check the temperature dial to make sure it is at the cooling level at which you want it to be.

  2. Check to make sure the doors of the refrigerator close completely and that they do not stay opened for prolonged periods of time if you notice condensation in the interior of the refrigerator. Humid air entering the refrigerator causes condensation. Check to make sure the insulation around the refrigerator doors is not torn and allowing air to enter the appliance.

  3. Move the refrigerator away from the wall and check the water line, which is located at the bottom of the refrigerator in the back. Make sure it isn't pinched or twisted in a way that would impede water flow. If you notice the water coming from the water dispenser does not flow freely, a kinked water line is likely the problem.

  4. Unscrew the water line from the connection at the bottom of the refrigerator by twisting the line connection counterclockwise with your hand. Press the dispensing lever to allow the water inside of the refrigerator to empty if the water has an odd odor or taste. This is likely a sign the water is stagnant and has been in one place for too long. After the remaining water dispenses, hook the line back to the refrigerator and check whether there is a difference in taste and smell.

  5. Dispose of the first glass of water if you want a cool glass of water and the water dispenser has not been used for a while. The water that sits closest to the dispenser while waiting to be dispensed does not stay cool.

  6. Turn the water shutoff valve all the way open if the water does not flow well or if the ice cubes appear to be small or hollow. The water shutoff valve is often located in the wall, directly behind your refrigerator. If your refrigerator has a filter, remove it and check to see whether the quality of the ice cubes improves. The filter is located at the top of the interior of the refrigerator, in the back. Turn the filter counter-clockwise to remove it. If the quality of the ice improves, replace the filter with a new one. The filter is likely clogged.