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How to Troubleshoot a GE Side by Side Refrigerator

William Pullman

GE side-by-side refrigerator owners may find that the refrigerator does not always operate as it should. Most issues that arise are common and do not require service assistance.

Common problems with GE side-by-side refrigerators include power issues, the motor running for long periods of time, the ice maker or water dispenser not working, or an odor coming from the unit. Troubleshoot your refrigerator to fix any problems.

  1. Plug the refrigerator into an electrical outlet if the refrigerator is not running. If plugged in, wait approximately 30 minutes for the refrigerator to exit the defrost cycle and start up again. Check your fuse box for a blown fuse or tripped circuit breaker, and replace the fuse or reset the breaker as needed.

  2. Close both doors fully if the refrigerator motor runs for long periods of time. Move items in the refrigerator around so they do not obstruct the doors from closing. Turn up the refrigerator temperature by pressing the "Warmer" button on the temperature control panel. Turn down the refrigerator temperature by pressing the "Colder" button if the refrigerator temperature is too warm.

  3. Press the ice-maker power switch to "On" if the ice maker is not working. Wait approximately 24 hours for ice to form in the ice bin if the refrigerator was recently plugged in or if the freezer compartment was left open for an extended period of time. Remove excess cubes from the ice bin and level the remaining cubes if the ice-maker indicator light is blinking.

  4. Push the water dispenser lever for approximately two minutes if water is not dispensed from the refrigerator to clear the air out of the system. Press and hold the "Lock/Light" button if the dispenser is locked to unlock the system, which activates the water dispenser.

  5. Place an open box of baking soda on the inside of the refrigerator or freezer if it develops odors. For a deeper clean, mix 1 tbsp. of baking soda with 1 liter of water and wipe down the inside of the refrigerator with a sponge. Dry the inside with a clean towel or paper towels.